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Think about a typical morning across your team. Your salesperson is in your CRM. Your project managers are living in a separate project management app. Accounting is pulling numbers into a spreadsheet because your different systems don’t quite talk to each other. And for many of us, the list goes on. Everyone is busy, everyone…

It is easy to think that great leadership comes from the most charismatic, gregarious, or even intelligent. After all, we hear the inspiring speeches of the greats, and think, wow, what a leader. Very often those moments of greatness are built on something much simpler: faithfulness to the not-very-flashy, others-focused principles of leadership. Many years…

I was in a CEO Roundtable recently where the group members asked, “What are the most important things we can do to keep our companies secure?” This sparked a great discussion about what leaders have experienced and are doing to stop the onslaught of cyberattacks. The reality is that the threat actor is craftier than…

Through learning, reading, and some circumstances, I have been challenged in more than one way about leadership. I’m processing some thoughts on humility, adversity, and serving that I would like to share here. We often brush over these things because they are all very contrary to human nature. So, bear with me as I write,…

The launch of ChatGPT in late 2022 marked a turning point for LLMs, generative AI, and natural language technologies. It’s remarkable to see how quickly this landscape has evolved; even now, it feels like the journey has just begun. At CTaccess and in my own daily AI journey, we’ve experienced many iterations. We moved from…