Blog
Applying AI in the Real World: Practical Examples From Everyday Business
By Scott Hirschfeld | | AI, Best Practices, Blog Post
The launch of ChatGPT in late 2022 marked a turning point for LLMs, generative AI, and natural language technologies. It’s remarkable to see how quickly this landscape has evolved; even now, it feels like the journey has just begun. At CTaccess and in my own daily AI journey, we’ve experienced many iterations. We moved from…
Read More The AI Conversation: Productivity, Agents and the Work Ahead
By Scott Hirschfeld | | AI, Best Practices, Blog Post, IT Support
This past week brought two separate and engaging conversations with friends who both happen to be seasoned technical professionals. We’d gotten together simply to catch up over a meal and talk about life and faith, but true to form for anyone in the tech world, the topic of AI came up. What struck me most…
Read More AI Bottlenecks That Undermine Success & How to Break Through
By Scott Hirschfeld | | AI, Best Practices, Blog Post, Uncategorized
Artificial Intelligence, particularly the new Generative AI, is the most significant tech development seen since the Internet emerged and transformed how we communicate. If you do not see AI as significant, you may just be missing the revolution. AI is impacting too many industry sectors, even to begin naming them. Many of us recognize the…
Read More Unlocking AI Insights: 7 Takeaways from Laserfiche Empower 2025
By Scott Hirschfeld | | AI, Blog Post, Tech Trends
I recently spent most of a week in Las Vegas at the Laserfiche Empower 2025 Conference. Empower is always packed with great insights into the Laserfiche product, what is new, and what is coming, and it also provides a broader IT perspective. As you might expect, AI is fueling business process automation in a good…
Read More 5 Practical Ways to Use AI
By Scott Hirschfeld | | AI, Best Practices, Blog Post
The November 30th, 2022 release of ChatGPT quickly stoked a race for the best generative AI. We now have a wide group of players, with OpenAI, ChatGPT, Google Gemini, Anthropic Claude, and Microsoft Copilot leading the way. Microsoft is building data centers right here in Wisconsin to propel its AI initiatives even further. Nobody would…
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