Blog
A Few Cybersecurity Lessons From My CEO Roundtable
By Scott Hirschfeld | | Best Practices, Blog Post, Security
I was in a CEO Roundtable recently where the group members asked, “What are the most important things we can do to keep our companies secure?” This sparked a great discussion about what leaders have experienced and are doing to stop the onslaught of cyberattacks. The reality is that the threat actor is craftier than…
Read More Leadership Thoughts and Lessons
By Scott Hirschfeld | | Best Practices, Blog Post, Leadership
Through learning, reading, and some circumstances, I have been challenged in more than one way about leadership. I’m processing some thoughts on humility, adversity, and serving that I would like to share here. We often brush over these things because they are all very contrary to human nature. So, bear with me as I write,…
Read More Applying AI in the Real World: Practical Examples From Everyday Business
By Scott Hirschfeld | | AI, Best Practices, Blog Post
The launch of ChatGPT in late 2022 marked a turning point for LLMs, generative AI, and natural language technologies. It’s remarkable to see how quickly this landscape has evolved; even now, it feels like the journey has just begun. At CTaccess and in my own daily AI journey, we’ve experienced many iterations. We moved from…
Read More All-Inclusive is Great for IT: How Fully Managed IT Reduces Risk, Complexity & Surprises
By Scott Hirschfeld | | Best Practices, Blog Post, IT Support
Last month, my wife, Vicki, and I began looking for a getaway for just the two of us. We had a short amount of time to get away and a specific timeframe. We are also often busy into the evening, so our time to look and plan is usually at 9:00 at night. Because we…
Read More The Invisible Work Exhausting Your Organization
By Scott Hirschfeld | | Best Practices, Blog Post, IT Support
We set goals at CTaccess for the company and for every team member, every quarter. We started this years ago when we read “The Rockefeller Habits,” and it was reinforced by the book “Traction.” Implementing goal setting was a rough start, but gradually we got a rhythm down where we just do it each quarter.…
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