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When we think of automation, often our minds turn to the manufacturing production floor.  After all, there is lots of efficiency to be gained on the assembly line or in the production process.  However, it seems that we often overlook the opportunity to automate office work.  There is great technology available for automating the flow…

I was meeting with a group of business owners last week, and the topic of keeping business software up to date came up. One of the owners was specifically discussing a very static piece of software, that he thought did not need to be updated. His reasons were logical. The software worked great for what…

We are in an age of innovation that is unparalleled in its acceleration, expansion, and impact.  We’ve witnessed the rise of Amazon, and the industry revolutionizing impact of Uber and other disruptors like Airbnb, Bitcoin, Netflix, and Tesla. It is easy to see the change going on in other industries, and recognize that the old-line…

Imagine that you live in a complex of high-end condominiums with high-end services.  The management office in your building keeps a master key that unlocks every condominium, so that they can seamlessly provide services to each owner.  For instance, they handle all home maintenance requests, they offer weekly condo cleaning, they will even have a…

I heard a story from Mike, one of our Technology Advisors about his experience taking his family to dinner for a birthday celebration.  They just moved into a new house, so they tried out a Mexican restaurant near them that was supposed to be good.  Once they were settled in, the waiter began to take…