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Encouraging Others to Aim High and Achieve More
By Scott Hirschfeld | | Best Practices, Blog Post, Leadership
I recently heard an excerpt from a very old presentation by Viktor Frankl. Frankl is the well-known Austrian psychiatrist who was put in concentration camps by the Nazis. He famously said, “Everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of…
Read More 7 Critical Points of IT Wisdom for Business Leaders
By Scott Hirschfeld | | Best Practices, Blog Post
SOME THINGS make sense when you are in the middle of them, but without a point of reference, they make no sense at all. If you are a woodworker, you understand the incredible power of glue done right. When properly clamped, dowelled, and glued, boards become a tabletop. If you haven’t experienced steak made with…
Read More Thinking Outside the Box: Fostering a Culture of Innovation
By Scott Hirschfeld | | Best Practices, Blog Post
I recently met with a service company due to some outdoor plumbing problems that impacted the indoor plumbing, which is never good! This was the third company to be involved in my short quest to solve this problem, and the most innovative. This company uses cool new technology to “reline” your pipes. If they are…
Read More Scaling Your Business with Automation by Citizen Developers
By Scott Hirschfeld | | Best Practices, Blog Post
I had the opportunity recently to get away to the annual Laserfiche Empower Conference in Dallas. It was great to enjoy a few days away from everyday work life and focus on learning and new technologies. In the keynote address, Karl Chan, CEO of Laserfiche, talked about innovation. Sometimes we view innovation as a lofty…
Read More How to Evaluate Your Technology Advisor: 7 Key Indicators of Expertise
By Scott Hirschfeld | | Best Practices, Blog Post, IT Support
Have you worked on a troublesome problem or challenging project that occupied your mental space far too much? Every time you got a little free time, your brain took over trying to problem-solve and figure it out. Typically, these struggles come when that problem or project is not your normal area of expertise. I have…
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