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How To Protect Yourself from Costly Business Email Scams

Business email compromise scams are nothing new, but there has been a recent surge of scams. I am aware of more than one local company that has been hurt by them.  The recent and common way a threat actor perpetrates this scam is something like this: STEP 1: The scammer gains access to a valid…
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Are You Really Listening? Tips for Deeper Connections

We have been doing a book club at CTaccess for a few years now.  It has been a great way to foster continuous learning with the team members who choose to join.  It also creates community around the shared experience of reading the same content and then discussing it together. This quarter, the book came…
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Servant Leadership: Essential Traits That Inspire and Motivate

As humans, we are presented with a myriad of choices every day.  And it seems that the natural bent is for us to choose the things that gratify us.  We are inherently self-motivated and self-centered and naturally select the things that benefit our self-interest.  This human condition does not paint a pretty picture, and though…
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Group of people around a laptop working on AI

Unlocking AI Potential: 5 Steps to Prepare Your Business for the Future

Most of us can agree that we live in fascinating times. Everywhere we look, we see signs of significant change all around us, affecting social, economic, and many other areas. Out of curiosity, I recently used an online calculator to find the equivalent buying power of my salary in 1991. I earned around $30,000/year, considered…
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business process automation

Navigating Growth: The Vital Role of Continuous Improvement in Successful Companies

If you are a growing and successful company, you are likely always working at improving. After all, business is like a canoe paddling upstream.  If we stop re-inventing ourselves and improving ourselves in the marketplace, we start drifting back rather than growing and improving.  It takes diligence and a focus on constant improvement to stay relevant.…
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