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What makes a great salesperson? I’ve heard this question asked in many different ways by business owners over the last 25 years. I’ve talked with some who gave up on hiring a sales team altogether. One said to me, “I’m just doing sales myself because I am my best salesperson and I’ve spent too much…

Most of us are aware of the ever present threat of hackers and cybercrime. The news has been littered with stories of companies large and small who have fallen prey to the very sophisticated world of hacking and information theft. In the book, Future Crimes by Marc Goodman, he writes “The more we plug our…

We have all experienced the desire to go back and fix something in the past.  I recently started watching the 1985 sci-fi comedy, Back to the Future, with one of my daughters, and it is top of mind as I think about the value of time each and every day.  I think this is one…

Wouldn’t it be awesome if you had your own personal pit crew? Imagine pulling your car into your garage and going about your business at home. Sometime during the night, a highly-trained pit crew enters your garage. They quietly and confidently top off fluids, change tires, fix anything that needs repairs, take care of any…

I feel like I’m being confronted regularly by the theme of serving others. I’m reading a book on getting more referrals, and the core of the message is connecting with others and helping them get what they want. The articles I have read and podcasts I have listened to have taken on a focus of…