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How many times have you heard about an IT Department that is completely on its game? Our guess is not enough, if ever.  All too often, organizations start to think of their IT as a necessary evil and end up settling for underperforming technology as a result. They naturally assume that IT is overwhelmingly complicated…

“The goal is not to do business with everybody who needs what you have.  The goal is to do business with people who believe what you believe.” I recently read this quote by Simon Sinek, and it struck a chord.  My first reaction was that this may be a little idealistic. Is it even possible?…

We are doing many new things at CTaccess, and sometimes it all feels a little overwhelming.  I recently had a conversation where we said with a bit of a grin, “We love change, we eat it daily with a spoon. Our favorite breakfast food is change”. Change makes us uncomfortable, but it is necessary for…

RPA or Robotic Process Automation is a rising technology that could have a huge impact in your organization. This technology has nothing to do with automating the factory floor but instead is focused on streamlining the mundane and predictable daily work that a knowledge worker does. In our current economy, where finding workers is always…

It seems like figuring our what to do about old emails is becoming more and more of a complex question.  Just last week, I spoke with a contractor that wanted to archive emails related to a specific project.  The old way things were done was not the best solution, and it was time to reevaluate the…