Blog
35 Lessons from 35 Years: Insights on People, Leadership and Purpose
By Scott Hirschfeld | | Best Practices, Leadership
It has been 35 years for CTaccess! What a journey it has been. We are so grateful for this milestone and look forward to continuing to grow, build, and serve our team, our customers, and our community! As we look back with gratitude, we are sharing some of the lessons we have learned along the…
Read More Strengthen Cyber Defenses: Key Insights on Emerging Risks & Prevention
By Scott Hirschfeld | | Best Practices, Blog Post
Earlier this month, I had the privilege of being on a cybersecurity panel for the monthly IBAW meeting. Also on the panel were Erika Nowak, CFO at Ixonia Bank; Elliot LePoidevin, EVP at R&R Insurance; and April DeValkenaere, from Fortress Forensic Investigations, who moderated. It is always interesting to bring together a multidisciplinary group like…
Read More The Innovation Challenge
By Scott Hirschfeld | | Best Practices, Blog Post, Leadership
I’ve been challenged lately with the idea that we may need to make changes to some powerful systems and processes we have used for a long time. It is interesting that in business, we build systems and processes to create consistency and dependability. They become the backbone of how we operate and help to foster…
Read More 13 Core Qualities Every Tech Leader Should Cultivate
By Scott Hirschfeld | | Best Practices, Blog Post, IT Support, Leadership
Building a strong IT department is one of the most critical and often underestimated challenges for growing organizations. Over the years, I’ve seen it all: the condescending IT guru, the security-obsessed IT fanatic, the “if it ain’t broke, don’t fix it” IT traditionalist, the no-time-to-plan IT firefighter, and even the well-meaning but ineffective IT enthusiast.…
Read More AI Bottlenecks That Undermine Success & How to Break Through
By Scott Hirschfeld | | AI, Best Practices, Blog Post, Uncategorized
Artificial Intelligence, particularly the new Generative AI, is the most significant tech development seen since the Internet emerged and transformed how we communicate. If you do not see AI as significant, you may just be missing the revolution. AI is impacting too many industry sectors, even to begin naming them. Many of us recognize the…
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