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You are working on a deadline. The presentation date is tomorrow, and the schedule is tight, your plate is full, and you are working feverishly to get things ready. Of course, your computer decides to glitch and suddenly you need help. There are countless scenarios in our companies every day just like this where team…

We have all been part of an event, production, or other endeavor with people working behind the scenes. This group of unrecognized people, though not the focus, is critical to making things work. With theater, music venues, and church services, the sound/video/lighting crew is essential to things running smoothly but not the event’s focus. With…

Have you worked on a troublesome problem or challenging project that occupied your mental space far too much? Every time you got a little free time, your brain took over trying to problem-solve and figure it out. Typically, these struggles come when that problem or project is not your normal area of expertise. I have…

Have you ever been taken off course by an event that is going on in your business? It may not even directly impact what you do every day. That thing whatever it is, steals your focus. We had just this type of distraction in the month of September. I was on my way to work the…

When we first met with the Orthopedic Institute of WI (OIW) for an IT consultation, the team was aware that their technology performance wasn’t as healthy as it could be. In the past, connectivity issues and a lack of a dedicated technical provider had led to communication mishaps between their multi-site teams and in-house IT…