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5 Things to Learn from Recent Cybersecurity Attacks
By Scott Hirschfeld | | Best Practices, Blog Post, Leadership, Security
Imagine that you live in a complex of high-end condominiums with high-end services. The management office in your building keeps a master key that unlocks every condominium, so that they can seamlessly provide services to each owner. For instance, they handle all home maintenance requests, they offer weekly condo cleaning, they will even have a…
Read More 10 Ways to Cultivate the Art of Thinking Like a Customer
By Scott Hirschfeld | | Best Practices, Blog Post, Leadership
I heard a story from Mike, one of our Technology Advisors about his experience taking his family to dinner for a birthday celebration. They just moved into a new house, so they tried out a Mexican restaurant near them that was supposed to be good. Once they were settled in, the waiter began to take…
Read More 10 Secrets to Manage Your IT Effectively
By Scott Hirschfeld | | Best Practices, Blog Post, IT Support, Leadership
Effective IT management still often gets treated like a mystery by small to medium sized organizations. I’m not totally sure what keeps it in that realm. I think it is because these organizations with 10 to 200 technology users are in a position where hiring on-staff IT and managing it is not practical. If they…
Read More Why Automating Your Business Process Is Just Too Important to Ignore
By Scott Hirschfeld | | Best Practices, Blog Post, Leadership
I met with someone I had not talked to in quite some time over coffee this morning, and our discussion was about automating business process. I know, it sounds pretty dull to the average person, but it was quite refreshing to me. This technology is something that really gets me excited! I love technology that…
Read More Giving Our Teams a Boost
By Scott Hirschfeld | | Blog Post, Leadership
2020 has been a rough year to say the least. I have heard some people say that they wish we could rewind and have a do-over, which might be okay. At this point though, I am thinking, “lets just wrap it up and make 2021 much better.” Who would have thought that a virus would…
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