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I have noticed in the last year or so, that the term MSP has become quite common.  For years, when talking about IT services, I would explain what it meant to be an MSP, and how we differed from the old-line, call-em-when-things-break, IT vendor.  Now people are familiar with the term, which sounds like a…

Innovation is a quality that we strive for in businesses.  It may even be part of our mission or values.  After all, innovation drives companies forward and creates differentiation, which often results in growth.  If innovation is so important, how do we foster an environment that produces it? Our views on innovation are often quite…

The FBI has designated October as Cybersecurity month. Here we are about to start October of 2020.  We have had enough to worry about in 2020, so let’s really enjoy Cybersecurity month and celebrate!  Well, maybe not, but let’s at least pay some attention and give it thought. The point of cybersecurity month is to…

There is a common and costly mistake I see companies make when it comes to IT.  The reason that so many companies make this mistake is that on the surface, it seems logical. This mistake is something we commonly see, as we do IT assessments for small and mid-sized organizations.  During these assessments, we review…

Many of our systems have been tested in this interval, where remote working has become less optional and more necessary.  More of us are using Teams or some other mechanism for interoffice chat.  Zoom, GoToMeeting, Google Hangouts and other video meeting tools are being used more heavily than ever.  Our phone systems are either keeping…